Allen Parker

Allen Parker recently joined TrustCore as the firm’s office manager. As such, he is responsible for all the human resources functions for the firm, including staff supervision, benefits, salary reviews, and hiring. He is also in charge of the customer service, planning, accounting and operational departments.

One of Allen’s most important responsibilities is maintaining the high level of service our clients have become accustomed to. One way he does this is by supporting the firm’s client service representatives (CSR). TrustCore’s CSRs are highly professional employees with years of financial firm experience and many have industry-recognized certifications. The CSRs assist the firm’s financial planners in many ways, which gives the planners more time to spend helping their clients and on business development.

Allen’s emphasis on relationship building and communication have combined to effect change, elicit trust and build confidence with planners and CSRs. Additionally, he has developed, produced and facilitated staff training and education programs; supported CSRs who are working towards earning industry certifications; and provided technology to help them be successful in their careers. Allen is working on implementing the full utilization of the firm’s client management software.

This one-stop shop interface allows CSRs and planners to have access to updated client information in order to be better prepared to respond to client needs. Allen attended Samford University where he earned his BS in General Business with a concentration in human resource management. He is a Licensed Insurance Agent and a Registered Securities Representative.

David James

David James recently joined TrustCore as the firm’s chief compliance officer. As such, he is responsible for navigating through the many rules and regulations imposed by the SEC, FINRA, MSRB, and ERISA agencies.

Being part of one of the most regulated industries in the world, it’s very difficult for financial planners to stay on top of the ever-changing regulations. Having a dedicated compliance officer with over 20 years of experience in the financial services industry has helped our firm run more efficiently. David endeavors to keep our firm compliant with regulations, which in turn should
provide greater peace of mind for our clients and planners. Like TrustCore’s planners, everything David does has the clients’ best interests at heart.

David appreciates the opportunity to work side-by-side with the quality planners and staff of TrustCore. He is a resource to our team, answering compliance questions and providing education regarding regulations. Having this resource in-house releases the burden of compliance from the planners and frees up their time to take care of clients.

He is a graduate of the University of Tennessee, where he earned a B.S. degree in Business Administration, majoring in Finance. He is a Securities, Municipal, Options and Equities Principal.